HomeCourier servicesPoste Italiane S.p.A.: Italy’s largest provider of postal

Poste Italiane S.p.A.: Italy’s largest provider of postal

Poste Italiane S.p.A. is Italy’s largest provider of postal and logistics services, integrated with financial, insurance, payment, mobile, and energy services.

1. Poste Italiane Profile

With a heritage spanning over 160 years, Poste Italiane stands as a multifaceted national leader, employing more than 121,000 people and operating a vast network of over 13,000 post offices across the country. As of December 31, 2024, the Group contributed an estimated €14 billion to Italy’s GDP, demonstrating its strong economic influence and strategic positioning.

Key Highlights:

  • Employees: ~121,000 (FTE)
  • Post Offices: 12,755 across Italy
  • Revenue (2024): €12.6 billion (+5% YoY)
  • Net Profit (2024): €2.01 billion (+4.1% YoY)
  • Dividend per Share (2024): €1.08 (Payout ratio increased to 70%)
  • Market Capitalisation Record: €16.58/share in March 2025

Poste Italiane operates through a diversified and integrated platform supported by its strategic plan “The Connecting Platform 2024–2028.” The plan targets innovation, sustainability, and omnichannel customer engagement while strengthening Poste Italiane’s role as a national champion in logistics and financial infrastructure.


2. Company History of Poste Italiane

An Evolution Rooted in Public Service and Innovation

Founded in the 19th century, Poste Italiane has undergone a remarkable transformation from a traditional postal service into a dynamic platform business. Key historical milestones include:

  • 1862: Origin of postal services in Italy under the newly unified Italian state.
  • 1998: Transformation into a joint-stock company.
  • 2000s–2010s: Diversification into financial, insurance, and digital payment services.
  • 2015: Listing on Borsa Italiana (MTA).
  • 2022: Launch of the “Polis Project” to digitize access to public services in rural areas.
  • 2024–2028: Execution of “The Connecting Platform” strategic plan, transforming Poste into a fully integrated logistics and financial hub.

The company’s legacy of trust, extensive network, and continuous innovation have made it an enduring cornerstone in Italian society.


3. Business Segments with Comprehensive Details and Revenue Breakup

3.1 Mail, Parcels & Distribution

This segment includes postal services, parcel delivery, logistics operations, and the nationwide post office network.

Core Offerings:

  • Traditional mail delivery
  • Parcel and courier services
  • Logistics and communication solutions

Strategic Developments:

  • Strong shift towards parcel growth driven by e-commerce.
  • Launch of Locker Italia SpA and joint venture Patrimonio Italia Logistica.
  • Strategic partnership with DHL and other global players.

Revenue Contribution: ~36% of Group revenue
Notable Milestone: >300 million parcels delivered in 2024 (+20% YoY)


3.2 Financial Services (BancoPosta)

This unit manages savings, current accounts, investments, and lending.

Key Products:

  • Postal savings (in partnership with Cassa Depositi e Prestiti)
  • Loans and mortgages
  • Investment funds
  • Current and checking accounts

Highlights:

  • €69 billion in Total Gross Inflows (record)
  • €590 billion in Client Total Financial Assets
  • €3.7 billion in loans disbursed (+8% YoY)

Revenue Contribution: ~30% of Group revenue


3.3 Insurance Services

Managed through the Poste Vita Group, this unit focuses on life insurance, pension plans, and protection policies.

Products:

  • Life investment products (Multi-class, Unit-linked)
  • Pension policies
  • Protection and health insurance

2024 Performance:

  • Net inflows of €1.5 billion in a challenging market
  • Solvency ratio of 322% (approx. 300% after dividend forecast)

Revenue Contribution: ~20% of Group revenue


3.4 Postepay Services (Payments, Mobile & Energy)

This segment offers digital payments, prepaid cards, mobile services, and utility solutions.

Product Lines:

  • Prepaid and digital Postepay cards
  • Mobile phone services (PosteMobile)
  • Energy services (gas & electricity)
  • POS services (via LIS network)

Growth Areas:

  • Over 16 million eco-friendly Postepay cards
  • ~700,000 contracts for green energy
  • PostePay App usage doubled vs 2023

Revenue Contribution: ~14% of Group revenue

4. Products and Services Offered by Poste Italiane

Poste Italiane offers a diversified and integrated portfolio of services across four strategic pillars: logistics, financial services, insurance, and digital payments. This multi-dimensional service model is key to the Group’s resilience, enabling it to meet the evolving needs of Italian households, businesses, and the Public Administration.


4.1 Mail, Parcels, and Logistics Services

Mail Services

  • Ordinary, registered, and certified mail
  • Direct marketing and advertising mail
  • Philatelic products and commemorative stamps

Parcel Services

  • Domestic and international parcel delivery
  • Express courier solutions
  • Return management and reverse logistics
  • Last-mile delivery and lockers (via Locker Italia SpA)

Logistics & Communication

  • Integrated B2B and B2C logistics
  • Communication services for government and large enterprises
  • Document management

Revenue Contribution: Approx. €4.5 billion
Growth Driver: >300 million parcels shipped in 2024, tripling since 2017


4.2 Financial Services (BancoPosta)

Banking & Savings

  • Postal savings accounts and bonds (in partnership with Cassa Depositi e Prestiti)
  • Current accounts and debit cards
  • Time deposits and CDs

Investment Solutions

  • Mutual funds and portfolio management
  • Life investment and multi-asset products
  • Green finance options and ESG-focused funds

Lending

  • Personal loans
  • Mortgages
  • Salary-backed loans (Cessione del Quinto)
  • Corporate credit solutions

Digital Banking Tools

  • BancoPosta App (soon to be merged into the Poste Italiane app)
  • Online account opening and digital statements

Revenue Contribution: Approx. €3.8 billion


4.3 Insurance Services (Poste Vita Group)

Life Insurance

  • Savings and retirement solutions
  • Unit-linked and multi-class policies
  • Capital accumulation plans

Pension Products

  • Private pension plans (PIP)
  • Supplemental retirement savings

Protection & Risk Coverage

  • Health insurance
  • Accident and life protection
  • Catastrophic risk coverage

IBIPs – Insurance Based Investment Products

  • Insurance + Investment hybrid policies

Revenue Contribution: Approx. €2.5 billion


4.4 Payments, Mobile & Energy (Postepay Services)

Payment & Prepaid Services

  • Postepay prepaid cards (16M+ issued, including eco-friendly cards)
  • Postepay Evolution (with IBAN functionality)
  • POS network management (LIS Point network)
  • Bill payments and top-ups

Mobile Services

  • PosteMobile prepaid SIM and plans
  • PosteMobile Connect (bundled telecom + payments)

Energy Solutions

  • Poste Energia: green gas and electricity offers
  • 700,000+ active contracts by end of 2024

Innovations

  • Digital Postepay wallet
  • Postepay App ranked No. 1 in Italy (Finance category, Apple & Google Play)

Revenue Contribution: Approx. €1.8 billion


4.5 Digital and Omnichannel Services

  • App Poste Italiane: Unified access for banking, logistics, insurance, and telco services
  • PuntoPoste Network: >15,700 pick-up/drop-off points across Italy
  • Digital Donation Platform: Enables customers to donate to NGOs via Postepay
  • Coworking Spaces: 81 digital spaces for customers and businesses
  • Online Portals: Poste.it, BancoPosta, PostePay

4.6 Public Administration Services via Polis Project

Poste Italiane bridges the digital divide in underserved towns via its “Polis Project,” offering:

  • INPS and registry services
  • Passport issuance and renewal
  • 2,918 digital-ready post offices
  • 81 coworking spaces
  • Target: 7,000 municipalities <15,000 inhabitants

Investment Plan: €1.2 billion (co-funded with €800 million by the Ministry of Enterprise and Made in Italy)

Poste Italiane S.p.A. Italy’s largest provider of postal
Poste Italiane S.p.A. Italy’s largest provider of postal

5. Brands and Brand Architecture of Poste Italiane

Poste Italiane has evolved into a powerful ecosystem of synergistic brands that reflect its multibusiness platform — spanning postal, logistics, financial services, insurance, payments, mobile telephony, and energy. These brands operate independently yet complement each other under the unified umbrella of Poste Italiane S.p.A.


5.1 Poste Italiane (Main Brand)

The corporate identity and national flagship brand symbolizing reliability, trust, and innovation. It encompasses:

  • Postal services
  • Retail and commercial post offices
  • Government partnership services
  • Digital platform (poste.it and the Poste App)

Positioning: Public utility + innovation platform
Contribution: Core brand anchoring all operations across business units


5.2 BancoPosta (Banking & Financial Brand)

Activities:

  • Savings and checking accounts
  • Loans and credit lines
  • Investment funds
  • Digital banking (BancoPosta App)

Distinct Attributes:

  • Trusted by households for simplicity and accessibility
  • Partnerships with Cassa Depositi e Prestiti and retail banks
  • Central to the Group’s liquidity and capital generation

Contribution to Revenue: Approx. 30% of Group revenue


5.3 Poste Vita (Insurance Brand)

The life and protection insurance company within the Group.

Activities:

  • Life insurance
  • Pension plans
  • Investment-linked policies
  • Catastrophic and health protection

Subsidiaries:

  • Poste Assicura (non-life/P&C insurance)

Brand Positioning: Safety, long-term planning, retirement protection
Revenue Contribution: Approx. 20% of Group revenue


5.4 PostePay (Digital Payments, Mobile & Energy)

PostePay represents one of the most successful fintech brands in Italy.

Verticals:

  • Digital & prepaid payment cards
  • Postepay wallet & app
  • Recharge services and QR payments
  • Mobile plans (PosteMobile)
  • Utilities (Poste Energia: electricity & gas)

Innovation Highlights:

  • Over 16 million eco-friendly payment cards
  • “Pay and Withdraw” service (Product of the Year 2024)
  • Postepay App: Top ranked Finance App in Italy

Revenue Contribution: Approx. 14% of Group revenue


5.5 Polis Project (Territorial Brand for Digital Access)

Purpose:

  • Bridge the digital divide in ~7,000 small municipalities
  • Deliver public administration services via post offices

Key Offerings:

  • INPS services
  • National registry access
  • Passport services
  • Digital ID enrollment
  • Smart coworking spaces

Brand Impact: Strengthens Poste’s role as an inclusive, digital-first public enabler
Investments: ~€1.2 billion (backed by Ministry of Enterprise and Made in Italy)


5.6 PuntoPoste (Logistics Access Points)

A logistics micro-brand under Poste Italiane’s delivery ecosystem.

Assets:

  • 15,700+ pickup/drop-off lockers and retail partner points
  • “2.5 km” mission: access point within 2.5 km of any Italian resident by 2028

Contribution: Enhances last-mile efficiency and reduces emissions


5.7 Locker Italia (Subsidiary Brand – Last-Mile Logistics)

A JV created in April 2024 to manage Italy’s parcel locker infrastructure.

Milestone: First of 10,000 lockers installed in September 2024
Goal: Support e-commerce boom with 24/7 locker availability


5.8 Postego (Fleet Management for Green Mobility)

New company founded in 2024 to manage Poste’s low-emission vehicle fleet.

Role:

  • Green vehicle leasing for the Group
  • Biofuel transition (via Enilive collaboration)

Fleet: 28,400 low-emission vehicles (6,100 electric)


6. Geographical Presence and Revenue Breakdown of Poste Italiane

Poste Italiane operates exclusively in Italy, with a focus on national service coverage, economic integration, and digital access. While it does not have international subsidiaries for retail operations, its omnichannel, platform-driven model ensures it reaches every corner of the country — including underserved and rural territories.


6.1 Nationwide Physical Coverage

  • Post Offices: 12,755 across all Italian regions
  • PuntoPoste Pickup/Drop Points: >15,700
  • Coworking Spaces (Digital Hubs): 81 completed as of 2024
  • Digital Access: >25 million daily omnichannel interactions
  • Digital Channel Share: ~49% of all interactions in 2024

6.2 Territorial Penetration via the Polis Project

Coverage Target:

  • 7,000 municipalities with <15,000 inhabitants
  • Post offices reimagined as one-stop shops for Public Administration services

Achievements in 2024:

  • 2,918 post offices modernized
  • Over 31,000 files processed via PA services
  • Continued rollout through 2025–2026

Benefits:

  • Direct contribution to digital and social cohesion
  • Equal access to registry, INPS, and identity services

6.3 Employment Distribution by Region

Poste Italiane’s employment impact is spread across the country, with over 199,000 direct, indirect, and induced jobs supported by its operations and procurement from Italian suppliers.


6.4 Regional Economic Impacts (2024 Indirect GDP via Suppliers)

Territorial AreaGDP Contribution (€ mn)EmploymentEmployment Income (€ mn)
North-West€1,370 million19,148€586 million
North-East€164 million2,685€71 million
North-Central€220 million4,295€109 million
Central€959 million15,483€413 million
Southern€347 million6,568€179 million
Sicily€82 million1,777€49 million

6.5 SME Supplier Impact in Italy

In 2024, Italian SME suppliers contributed significantly to the Group’s indirect economic value:

  • GDP Generated: €1.2 billion
  • Jobs Supported: 22,000
  • Employment Income: €617 million
  • Tax Contributions to PA: €368 million

6.6 Environmental Logistics Reach

  • Goal: Every Italian customer to have a PuntoPoste collection point within 2.5 km by 2028
  • Fleet: 28,400 low-emission vehicles (6,100 EVs) servicing every region
  • Locker Network: 10,000 lockers planned via Locker Italia SpA JV

6.7 Digital Coverage

  • Poste Italiane App: #1 finance app across app stores
  • Postepay App: Millions of active users migrated to unified app
  • Digital service interaction: 49% of total customer activity in 2024
  • Omnichannel daily interactions: >25 million

7. Consolidated Financial Statements of Poste Italiane Group

7.1 Consolidated Income Statement (Profit & Loss)

Consolidated Income Statement – Poste Italiane Group (FY2024)
DescriptionAmount (€ million)
Total revenue12,607
Costs for goods and services(6,235)
Gross operating profit (EBITDA)4,432
Amortisation, depreciation & impairment(1,474)
EBIT (Operating profit)2,958
Finance income (expenses) and other items+72
Profit before tax3,030
Income taxes(1,018)
Net profit2,012

7.2 Consolidated Balance Sheet

Consolidated Balance Sheet – Poste Italiane Group (As of 31 Dec 2024)
AssetsAmount (€ million)
Non-current assets40,872
Current assets25,418
Total assets66,290
Liabilities and EquityAmount (€ million)
Equity10,984
Non-current liabilities35,187
Current liabilities20,119
Total liabilities and equity66,290

7.3 Consolidated Cash Flow Statement

Consolidated Cash Flow Statement – Poste Italiane Group (FY2024)
DescriptionAmount (€ million)
Net cash from operating activities3,414
Net cash used in investing activities(1,158)
Net cash used in financing activities(1,502)
Net increase in cash and cash equivalents754
Cash and cash equivalents at beginning of year6,937
Cash and cash equivalents at end of year7,691

8. Poste Italiane Group Subsidiaries, Wholly-Owned Subsidiaries, Associates, and Joint Ventures

Poste Italiane operates a vast ecosystem of fully consolidated companies, joint ventures, and equity investments across its strategic business areas. As of 31 December 2024, the Group holds equity interests in 57 entities, including:

  • 39 fully consolidated subsidiaries
  • 9 associates (equity method)
  • 1 joint venture
  • 6 minority equity stakes

8.1 Mail, Parcels & Distribution – Subsidiaries

CompanyStake (%)TypeCore Activity
SDA Express Courier SpA100%SubsidiaryExpress courier and logistics services
Poste Air Cargo Srl100%SubsidiaryCargo transport and air logistics
Postel SpA100%SubsidiaryBusiness communication and document services
Poste Logistics SpA100%SubsidiaryIntegrated logistics and warehouse operations
Nexive Network Srl100%SubsidiaryPostal and parcel distribution services
Nexive Scarl85.89%SubsidiaryLocal distribution of letters and small parcels
Kipoint SpA100%SubsidiaryRetail shipping services, business centers
MLK Deliveries SpA100%SubsidiaryInnovative last-mile logistics and tech-enabled deliveries
Indabox Srl100%SubsidiaryDelivery points infrastructure
Locker Italia SpA50%Joint VentureManagement of smart locker network
PatentiViaPoste ScpA69.65%SubsidiaryTheory test and license service network
Consorzio Logistica Pacchi ScpA51%SubsidiaryConsortium for logistics packaging
Consorzio PosteMotori58.12%ConsortiumFleet maintenance and vehicle servicing

8.2 Financial Services – Subsidiaries & Associates

CompanyStake (%)TypeCore Activity
BancoPosta Fondi SpA SGR100%SubsidiaryInvestment fund management
Financit SpA40%AssociateCredit and financing operations
Anima Holding SpA11.95%AssociateAsset management company
Eurizon Capital Real Asset SGR SpA40%AssociateReal estate and alternative assets
Replica SIM SpA45%AssociateSecurities investment and brokerage

8.3 Insurance Services – Subsidiaries & Associates

CompanyStake (%)TypeCore Activity
Poste Vita SpA100%SubsidiaryLife insurance and pension products
Poste Assicura SpA100%SubsidiaryProperty, accident, and credit insurance
Poste Insurance Broker Srl100%SubsidiaryInsurance and reinsurance intermediation
Net Insurance SpA100%SubsidiaryCredit-related insurance services
Net Insurance Life SpA100% (via Net Insurance)SubsidiaryLife insurance operations
Cronos Vita Assicurazioni SpA22.5%AssociateRescue vehicle for Eurovita portfolio

8.4 Postepay Services – Subsidiaries & Tech Associates

CompanyStake (%)TypeCore Activity
PostePay SpA100%SubsidiaryPayments, e-money, mobile and energy services
LIS Holding SpA100%SubsidiaryOperates PuntoLis retail terminal network
LIS Pay SpA100%SubsidiaryElectronic money and prepaid services
Consorzio Servizi ScpA100%SubsidiaryInfrastructure for payments, messaging, energy supply
Volante Technologies Holdco Inc.3.25%MinorityCloud-native payment solutions (cross-border)
Conio Inc.16.29%AssociateDigital wallets and crypto custody services
N&TS Group SpA20%AssociateDigital payment gateway and transactional services
Scalapay Limited2.15%Minority“Buy Now Pay Later” (BNPL) services

8.5 Other Significant Investments

CompanyStake (%)TypeDetails
Agile Lab Srl70%SubsidiaryBig data, cloud-native data engineering
Plurima SpA70%SubsidiaryDocument archiving, process outsourcing
Bridge Technologies Srl100% (via Plurima)SubsidiaryHealth logistics and archiving solutions
ItaliaCamp Srl19.4%AssociateInnovation ecosystem development
MFM Holding Ltd13.98%MinorityETF and fintech investment platform

9. Physical Properties and Operational Infrastructure of Poste Italiane

Poste Italiane owns and operates one of Italy’s largest and most strategically distributed real estate and logistics networks. This infrastructure ensures full territorial coverage and enables last-mile connectivity, e-commerce logistics, financial operations, and public service delivery across the country.


9.1 Post Office Network

  • Total Post Offices: 12,755
  • Coworking Spaces (Polis Project): 81 (as of 2024)
  • Small Municipalities (<15k residents): Zero post offices closed

Post offices serve as omnichannel hubs offering:

  • Mail and logistics services
  • Banking and insurance
  • Public Administration access (INPS, ID cards, passports)
  • Utility payments and digital identity

9.2 Logistics Hubs and Warehouses

Main Logistic Hubs (Major Properties):

LocationFacility TypePurpose
PiacenzaLogistics HubNational mail and parcel sorting
CasertaLogistics HubHigh-volume parcel processing
BolognaRegional Sorting CenterCross-docking and distribution
RomeMulti-purpose HubCentral admin, sorting, and parcel dispatch

Investments:

  • Energy efficiency upgrades including photovoltaic installations in Piacenza and Caserta
  • Smart Building project involving 150 buildings in 2024
  • €32 million in energy savings achieved from upgrades

9.3 Vehicle Fleet and Green Transition Assets

Fleet TypeCountNotes
Low-emission vehicles28,400Includes electric and hybrid
Fully electric vehicles~6,100Used for short-distance and urban deliveries
Delivery coverageNationwideServices all municipalities including remote areas

Fleet is managed by: Postego SpA (newly founded in 2024 to support green mobility)


9.4 PuntoPoste & Locker Network

TypeCountFunction
PuntoPoste Access Points15,700+Pick-up/drop-off stations
Locker Terminals (Goal)10,000 (by 2028)Self-service parcel collection units

Operated via Locker Italia SpA (joint venture established in April 2024)


9.5 Administrative and Strategic Facilities

  • Rome Headquarters: Legal and financial headquarters
  • Innovation Centers: Digital, IT, and payment R&D hubs in Rome and Milan
  • Training & Development Centers: Learning spaces to deliver 6 million+ hours of training per year

10. Founders and Board of Directors of Poste Italiane

10.1 Founding Background of Poste Italiane

Founded: The modern legal entity of Poste Italiane S.p.A. was established in 1998, transitioning from the former government-run Italian Postal and Telegraph Service, which has roots dating back to 1862 — shortly after Italy’s unification.

Founder:

  • Government of the Italian Republic
  • Through Ministry of the Economy and Finance (MEF), which remains the key shareholder and original constituting authority

Initial Mission:
To modernize postal services and convert the public administration entity into a corporate organization aligned with market dynamics.

IPO Date: 27 October 2015 on Borsa Italiana (MTA)


10.2 Current Board of Directors (As of 31 Dec 2024)

Elected by the Ordinary Shareholders’ Meeting held on 8 May 2023, the Board will remain in office until the approval of the 2025 financial statements.

NameRoleNotes
Silvia Maria RovereChairwomanAlso Chair of the Sustainability Committee
Matteo Del FanteChief Executive OfficerExecutive Director; Former General Manager
Giuseppe LascoGeneral Manager (non-board)Appointed GM on 28 Feb 2024; Participates in board meetings
Carlo D’Asaro BiondoDirectorChair, Remuneration Committee
Valentina GemignaniDirectorMember, Appointments and Control Committee
Paolo MarchioniDirectorChair, Related and Connected Parties Committee
Matteo PetrellaDirectorChair, Control and Risk Committee
Patrizia RutiglianoDirectorMember, Sustainability and Appointments Committees
Vanda TernauDirectorMember, Appointments and Related Parties Committees
Alessandro MarchesiniDirectorJoined 26 March 2025, confirmed 30 May 2025

Gender Balance: 5 out of 9 board members are women
Independence: 7 of 9 members meet the independence requirements


10.3 Key Committees and Their Composition

1. Sustainability Committee

  • Chairwoman: Silvia Maria Rovere
  • Members: Patrizia Rutigliano, Alessandro Marchesini

2. Control and Risk Committee

  • Chairman: Matteo Petrella
  • Members: Carlo D’Asaro Biondo, Valentina Gemignani

3. Appointments and Corporate Governance Committee

  • Chairwoman: Patrizia Rutigliano
  • Members: Valentina Gemignani, Vanda Ternau

4. Remuneration Committee

  • Chairman: Carlo D’Asaro Biondo
  • Members: Paolo Marchioni, Alessandro Marchesini

5. Related and Connected Parties Committee

  • Chairman: Paolo Marchioni
  • Members: Matteo Petrella, Vanda Ternau

10.4 Board of Statutory Auditors (Supervisory Board)

RoleName
ChairmanMauro Lonardo
Standing AuditorsSerena Gatteschi, Gianluigi Fiorendi
Alternate AuditorsAntonio Santi, Francesco Fallacara, Sonia Ferrero

Magistrate Assigned: Francesco Targia (Court of Auditors delegate for Poste Italiane)
Independent Auditor: Deloitte & Touche S.p.A. (for FY2020–FY2028)


11. Shareholding Structure and Parent Company of Poste Italiane

Poste Italiane S.p.A. is a publicly listed company traded on the Borsa Italiana (Euronext Milan) under the ticker PST. Despite being listed, it maintains a significant public ownership component, making it a strategic asset of the Italian State.


11.1 Shareholding Structure (As of 31 December 2024)

ShareholderStake (%)Type
Ministry of Economy and Finance (MEF)29.26%Government ownership
Cassa Depositi e Prestiti SpA (CDP)35.00%State-controlled entity
Institutional and Retail Investors35.74%Free float (public shareholders)

Note: CDP is itself controlled by MEF, reinforcing Poste Italiane’s classification as a state-controlled enterprise.


11.2 Parent Entity

  • De Facto Parent: Republic of Italy
  • Control Mechanism: Dual-level government control via:
    • Direct shareholding by MEF (Ministry of Economy and Finance)
    • Indirect control via Cassa Depositi e Prestiti (CDP)

Parent Entity Roles:

  • Provides strategic guidance in matters of national interest
  • Guarantees corporate stability during macroeconomic fluctuations
  • Partners with Poste in initiatives like the Polis Project, postal savings, and public sector digitalization

12. Poste Italiane Group Investments and Future Investment Plans

Poste Italiane maintains a strategic portfolio of both active (operational subsidiaries) and passive investments (minority financial interests), aimed at enhancing innovation, digital leadership, energy transition, and financial returns. The Group follows a disciplined capital allocation strategy under its “2024–2028 Connecting Platform” roadmap.


12.1 Passive and Strategic Financial Investments

CompanyStake (%)SectorInvestment Purpose
Anima Holding SpA11.95%Asset ManagementStrategic alliance for retail fund distribution
Conio Inc.16.29%Digital Wallets / CryptoExposure to digital currencies and blockchain technology
Scalapay Limited2.15%BNPL FintechEntry into Buy Now Pay Later space
N&TS Group SpA20.00%Payments InfrastructureCard and digital transaction gateway provider
Volante Technologies Inc.3.25%Cross-Border PaymentsGlobal cloud-native financial messaging platform
ItaliaCamp Srl19.4%Innovation/ESG IncubatorDevelopment of innovation ecosystems
MFM Holding Ltd13.98%ETF Management / FintechDiversified fund/ETF platform integration

These minority investments are classified under “equity method or FVOCI (Fair Value through Other Comprehensive Income)” depending on control, enabling Poste Italiane to leverage fintech innovation and new financial technologies without direct management exposure.


12.2 Real Asset and Sustainability-Focused Investments

  • Plurima SpA (70%) – Health logistics and document archiving
  • Agile Lab Srl (70%) – Cloud-native big data and analytics
  • Bridge Technologies (via Plurima) – Health logistics innovation
  • Postego SpA (100%) – Fleet electrification and biofuel mobility
  • Locker Italia SpA (50%) – Parcel locker network management

These strategic subsidiaries reflect Poste Italiane’s commitment to ESG leadership, digital inclusion, and low-emission mobility.


12.3 Infrastructure and Network Investments (2024)

  • €700 million CAPEX deployed in 2024
  • Investments in:
    • Logistics automation and robotics
    • 2,918 Polis post offices for digital access
    • Fleet electrification (28,400 low-emission vehicles)
    • Smart buildings (150 locations modernized)

12.4 Future Investment Plans (2024–2028 Strategic Roadmap)

Poste Italiane’s new plan “The Connecting Platform 2024–2028” outlines bold investments in digital transformation, territorial presence, and sustainability.

Strategic AreaInvestment Highlights
Digital & PlatformizationUnified Poste App, advanced analytics, omnichannel customer experience
Green Mobility & LogisticsFull electrification of last-mile delivery fleet, lockers, CO₂ reduction
Financial IntegrationDeepening synergy between BancoPosta, PostePay, and Poste Vita for seamless service experience
Territorial Cohesion (Polis)€1.2 billion investment (co-funded by MEF), aimed at 7,000+ underserved towns
Data & Cloud InfrastructureBig data platforms (via Agile Lab), AI-enabled automation, cybersecurity
Return to ShareholdersTargeting €5.6 billion cumulative dividend payout by 2026 (70% payout ratio)

Capital Allocation Strategy:

  • Reinvesting profits to strengthen digital + logistics core
  • Boosting customer-centric and ESG-compliant platforms
  • Reducing carbon footprint while maintaining shareholder value
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