Singapore Airlines (SIA), a global aviation leader, continues to redefine air travel excellence through innovation, service quality, and operational performance.
Table of Contents
Singapore Airlines Profile
Headquartered in Singapore, the company operates a comprehensive network of passenger and cargo services across six continents, leveraging its Full-Service Carrier (FSC) arm — Singapore Airlines — and its Low-Cost Carrier (LCC) subsidiary — Scoot.
The Group also includes SIA Engineering Company (SIAEC), a leading Maintenance, Repair, and Overhaul (MRO) services provider, and KrisShop, a retail business platform. SIA further strengthens customer engagement through its KrisFlyer loyalty programme and digital platforms like Pelago and Kris+.
In FY2024/25, SIA Group carried 39.4 million passengers, generated $19.5 billion in external revenue, and delivered a profit of $2.81 billion — underscoring the company’s robust performance and strategic resilience.
Business Segments
SIA Group organizes its business operations under four key segments:
- Full-Service Carrier (FSC):
- Operates premium passenger and cargo services via Singapore Airlines.
- External revenue: $16,676.9 million
- Profit: $2,639.0 million
- Segment result: $1,668.9 million
- Share of total external revenue: 85.3%
- Low-Cost Carrier (LCC):
- Provides cost-effective regional and medium-haul services through Scoot.
- External revenue: $2,255.9 million
- Profit: $22.2 million
- Segment result: $35.8 million
- Share of total external revenue: 11.5%
- Engineering Services:
- Includes airframe maintenance, overhaul, fleet management, and cabin equipment manufacturing.
- External revenue: $521.6 million
- Profit: $141.6 million
- Segment result: $14.6 million
- Share of total external revenue: 2.7%
- Others:
- Comprises lifestyle apps, tour activities, digital payments, and merchandise sales.
- External revenue: $85.4 million
- Loss: $0.3 million
- Segment result: -$18.1 million
- Share of total external revenue: 0.5%
Total External Revenue (FY2024/25): $19,539.8 million
Products and Services
Passenger Services
- Premium long-haul travel under the Singapore Airlines brand.
- Regional travel through Scoot.
Cargo Services
- Global freight services supporting perishables, e-commerce, and express logistics.
Engineering and MRO Services
- Provided through SIA Engineering Company (SIAEC).
Retail and Lifestyle Services
- KrisShop: Premium omni-channel platform with exclusive products.
- Pelago: Travel experience marketplace.
- Kris+: Lifestyle rewards app.
Revenue Contribution by Type:
- Passenger Services: Majority of FSC and LCC revenues.
- Cargo & Mail: $2,213 million
- Non-Scheduled Services & Incidental Revenue: $1,047 million
Company History
Singapore Airlines traces its roots to 1947, when Malayan Airways Limited (MAL) began operations with a single flight from Singapore to Kuala Lumpur. Over the decades, MAL evolved into Malaysia-Singapore Airlines (MSA), and in 1972, Singapore Airlines was formed after the demerger of MSA.
From its inception, SIA focused on service excellence and innovation, being the first airline to introduce free headsets, a choice of meals, and drinks in Economy Class. Through decades of evolution, the airline consistently positioned itself as a global premium carrier with a strong commitment to safety, comfort, and digital innovation.
Key milestones include:
- 1972: Singapore Airlines is officially launched.
- 2004: Launch of the world’s longest non-stop commercial flight between Singapore and Los Angeles.
- 2007: First airline to fly the Airbus A380.
- 2012: Establishes Scoot to enter the low-cost carrier market.
- 2024: Successfully completes Air India-Vistara merger; holds 25.1% stake in the enlarged Air India Group.
Today, SIA is one of the most awarded airlines in the world, consistently recognized for its product leadership, innovation, and exceptional service.
Brand Portfolio
Singapore Airlines’ diversified brand portfolio strengthens its position across various customer segments and business verticals. Key brands include:
- Singapore Airlines – Flagship full-service carrier with a premium travel experience.
- Scoot – Low-cost subsidiary providing affordable air travel options.
- SIA Engineering Company (SIAEC) – Specializes in aircraft maintenance and engineering.
- KrisFlyer – A lifestyle-centric frequent flyer programme with 10 million+ members.
- KrisShop – Omnichannel retail platform featuring duty-free and exclusive merchandise.
- Pelago – Digital experience marketplace offering tours and activities globally.
- Kris+ – Mobile app integrating lifestyle rewards, payments, and travel content.
Revenue contribution breakdown (indicative based on business segments):
- Singapore Airlines and Scoot: 96.8% (Passenger and Cargo)
- KrisShop, Pelago, Kris+: 0.5% (under Others)
- SIAEC: 2.7% (Engineering services)
These brands align with SIA’s strategic pillars of service excellence, product leadership, and network connectivity.
Geographic Presence
The Singapore Airlines Group maintains a vast and diversified route network. As of 31 March 2025, it operated flights to 128 destinations in 36 countries and territories, with the following breakdown:
Singapore Airlines
- Operates to 79 destinations across Asia, Europe, North America, Africa, and Oceania.
- Notable additions: Brussels, London Gatwick, and Beijing Daxing in FY2024/25.
Scoot
- Serves 71 destinations, mostly in Asia-Pacific and emerging secondary cities.
- Added new destinations: Kertajati, Koh Samui, Malacca, Padang, Phu Quoc, Shantou, Sibu, Subang, Iloilo City, and Vienna.
Regional Distribution
- North Asia: Strong coverage with 24 cities, including multiple Chinese hubs (Beijing, Shanghai, Chengdu, etc.)
- South East Asia: Dense presence including Bangkok, Jakarta, Manila, Ho Chi Minh City, and new markets like Phu Quoc and Subang.
- South West Pacific: Adelaide, Auckland, Brisbane, Cairns, Christchurch, Melbourne, Perth, Sydney.
- Europe: Major gateways include London (LHR, LGW), Paris, Frankfurt, Munich, Zurich, and more.
- North America: Flights to Houston, Los Angeles, New York (EWR, JFK), San Francisco, Seattle.
- West Asia & Africa: Presence in India (Delhi, Mumbai, Chennai), Dubai, Johannesburg, and Cape Town.
Cargo Network
- 132 destinations in 37 countries and territories supported by passenger belly-hold and freighter aircraft.
This global spread ensures diversified revenue streams and minimizes overdependence on any single region.
Financial Statements (FY2024/25)
Consolidated Profit and Loss Statement (in $ million)
| Particulars | FY2024/25 |
|---|---|
| Revenue | 19,539.8 |
| Expenditure | (16,122.1) |
| Operating Profit | 3,417.7 |
| Non-Operating Items | (186.0) |
| Profit Before Tax | 3,231.7 |
| Taxation | (420.3) |
| Profit for the Year | 2,811.4 |
Consolidated Balance Sheet (in $ million)
| Particulars | FY2024/25 |
| Non-Current Assets | 41,954.4 |
| Current Assets | 10,391.3 |
| Total Assets | 52,345.7 |
| Equity Attributable to Owners | 23,413.6 |
| Non-Controlling Interests | 655.2 |
| Total Equity | 24,068.8 |
| Non-Current Liabilities | 20,771.1 |
| Current Liabilities | 7,505.8 |
| Total Liabilities | 28,276.9 |
| Total Equity and Liabilities | 52,345.7 |
Consolidated Cash Flow Statement (in $ million)
| Particulars | FY2024/25 |
| Cash Flow from Operating Activities | 5,805.1 |
| Cash Flow from Investing Activities | (2,387.9) |
| Cash Flow from Financing Activities | (2,615.4) |
| Net Increase/(Decrease) in Cash | 801.8 |
| Cash and Cash Equivalents at End of Year | 6,524.0 |
Subsidiaries, Wholly-Owned Subsidiaries, and Associates
The Singapore Airlines Group comprises a diversified structure of subsidiaries, joint ventures, and associate companies supporting its aviation, engineering, retail, and investment operations.
Key Wholly-Owned and Majority-Owned Subsidiaries
| Subsidiary | Business Function | Country | Equity Ownership (%) |
| Scoot Pte Ltd | Low-cost airline operations | Singapore | 100.0% |
| SIA Engineering Company Limited (SIAEC) | MRO and engineering services | Singapore | 77.5% |
| Singapore Flying College Pte Ltd | Flight training services | Singapore | 100.0% |
| Tradewinds Tours & Travel Private Limited | Travel agency and tour operator | Singapore | 100.0% |
| Singapore Airlines Cargo Pte Ltd | Air cargo services (integrated) | Singapore | 100.0% |
| SATS Investments Pte Ltd | Investment holding company | Singapore | 100.0% |
| Pelago Pte Ltd | Digital travel experience marketplace | Singapore | 100.0% |
| Encounters Pte Ltd (Kris+) | Digital lifestyle app and payments | Singapore | 100.0% |
| KrisShop Pte Ltd | Retail/e-commerce platform | Singapore | 70.0% |
Associates and Joint Ventures
| Associate / JV | Function | Country | Effective Interest (%) |
| Vistara (Tata SIA Airlines Ltd) | Full-service airline (merged into Air India) | India | 25.1% |
| SIA Engineering (Philippines) Corp. | Line maintenance | Philippines | 51.0% (JV) |
| JAMCO Aero Design & Engineering Pte Ltd | Cabin engineering services | Singapore | 45.0% (JV) |
| Boeing Asia Pacific Aviation Services Pte Ltd | Fleet management services | Singapore | 50.0% (JV) |
| Air New Zealand Limited | Airline cooperation and commercial ties | New Zealand | Strategic partnership |
| Pan Asia Logistics Investments | Logistics property investments | Singapore | 23.0% |
The structure of these subsidiaries and associates supports SIA’s integrated business model — combining aviation, travel, digital commerce, engineering, and investment capabilities across Asia-Pacific and beyond.
Physical Properties and Infrastructure
Singapore Airlines owns and operates a strategic network of infrastructure assets that support its global aviation and engineering operations. These include airline operational hubs, training centres, engineering hangars, logistics facilities, and office properties.
Major Facilities and Offices
| Property / Facility | Function | Location |
|---|---|---|
| Singapore Airlines HQ | Corporate headquarters | Airline House, Singapore |
| SIA Training Centre (STC) | Pilot and crew training, simulators | Upper Changi Road, Singapore |
| SIA Engineering Hangar Complex | Maintenance, repair, and overhaul (MRO) | Changi Airport, Singapore |
| Cargo Terminal and Facilities | Cargo processing and logistics | Changi Airfreight Centre |
| SIA Engineering Philippines (Hangar) | Line maintenance and aircraft servicing | Ninoy Aquino Int’l Airport, PH |
| Scoot Office and Operations Hub | Low-cost carrier planning & operations | Singapore |
| KrisShop Fulfilment Center | Retail and e-commerce logistics | Singapore |
| KrisFlyer / Kris+ Office | Digital loyalty and lifestyle business units | Singapore |
SIA’s facilities are aligned with its vertical integration model, enabling it to manage operations, training, logistics, and maintenance with efficiency and scale. Most key infrastructure is centered in Singapore, reinforcing its position as a global aviation hub.
Founders
Singapore Airlines was founded following the demerger of Malaysia-Singapore Airlines (MSA) in 1972. The formation of the airline was a strategic decision by the Singapore government, led by then-Prime Minister Lee Kuan Yew, to establish an internationally competitive national carrier.
While not founded by individuals in the traditional entrepreneurial sense, its early success was shaped by pioneering executives and policymakers. The airline’s first Chairman was J.Y. Pillay, a key figure in shaping Singapore’s aviation strategy and corporate governance during its formative years.
Board of Directors (As of FY2024/25)
The Board of Singapore Airlines comprises a balanced mix of government, corporate, and aviation expertise.
| Name | Role | Background / Expertise |
| Peter Seah Lim Huat | Chairman | Banking, corporate governance, Temasek |
| Goh Choon Phong | CEO / Executive Director | Aviation strategy, operational leadership |
| Chan Heng Kee | Director | Government, public administration |
| Ng Yat Chung | Director | Logistics, defense, ex-CEO of NOL |
| Peter Ong Boon Kwee | Director | Enterprise development, public policy |
| Tan Pheng Hock | Director | Aerospace, engineering |
| Katherine Tsang | Director | Financial services, Asia business leadership |
| Genevieve Heng | Director | Investment management, entrepreneurship |
| Helen Wong | Director | Banking, international finance |
The Board ensures strong corporate governance and supports the company’s long-term strategy and stakeholder value creation.
Parent Company
The parent company of Singapore Airlines is Temasek Holdings (Private) Limited, which owns a controlling stake and provides governance and capital backing for strategic initiatives.
Temasek is an active investor in transport, aviation, technology, and infrastructure sectors across Asia and globally. Its support enables SIA to execute major transformation projects, including fleet modernization, digital platforms, and international partnerships.
Passive Investments
Singapore Airlines holds strategic and financial investments in various aviation and travel-related companies to enhance its ecosystem and generate long-term returns.
Key Passive Investment Holdings
| Investment Entity | Nature of Investment | Ownership (%) | Notes |
| Air India (via Vistara Merger) | Airline equity investment | 25.1% | Held post-merger of Vistara into Air India |
| Pan Asia Logistics Investments Holdings | Property & logistics assets | 23.0% | Regional warehousing and logistics JV |
| KrisShop Pte Ltd (partial stake) | E-commerce/retail venture | 70.0% | With SATS Ltd |
| Boeing Asia Pacific Aviation Services | Maintenance JV | 50.0% | Technical support services |
These investments contribute to SIA’s diversified business interests in aviation, logistics, retail, and regional connectivity.
Future Investment Plans
Singapore Airlines is committed to long-term value creation through investments in fleet renewal, digital transformation, sustainability, and customer experience. Key forward-looking initiatives include:
- Fleet Modernization
- Ongoing deliveries of Airbus A350s, Boeing 787s, and 777-9s.
- Retirement of older aircraft to reduce emissions and cost per ASK.
- Digital Innovation
- Expansion of Kris+, Pelago, and KrisShop platforms.
- Use of AI, data analytics, and personalization to drive loyalty and efficiency.
- Sustainability Investments
- Sustainable aviation fuel (SAF) initiatives.
- Carbon offset programmes and eco-efficient operations.
- Global Strategic Partnerships
- Continued alliance development within Star Alliance.
- Deeper collaboration with Air India and Tata Group.
- Infrastructure and Human Capital
- Enhancements at SIA Training Centre and new simulator installations.
- Recruitment and training for pilots, crew, and engineering staff.
SIA’s future investments are designed to strengthen its competitiveness, deliver environmental value, and ensure superior customer engagement in a dynamic global aviation landscape.
Frequently Asked Questions about Singapore Airlines
What are the main business segments of Singapore Airlines?
Singapore Airlines operates across four main business segments: Full-Service Carrier (Singapore Airlines), Low-Cost Carrier (Scoot), Engineering Services (SIAEC), and Others (including KrisShop, Pelago, and Kris+).
What is the revenue of Singapore Airlines for FY2024/25?
Singapore Airlines reported a revenue of $19.54 billion for FY2024/25, with the majority coming from passenger services under the Full-Service and Low-Cost segments.
Who owns Singapore Airlines?
Singapore Airlines is majority-owned by Temasek Holdings, which holds a 52% stake. The remaining shares are publicly held by institutional and retail investors.
What is the role of Scoot in the Singapore Airlines Group?
Scoot is the low-cost subsidiary of Singapore Airlines, operating regional and medium-haul routes. It contributed 11.5% of the Group’s external revenue in FY2024/25.
What are Singapore Airlines’ future investment plans?
Future investments include fleet modernization with new Airbus and Boeing aircraft, expansion of digital platforms like Kris+ and Pelago, sustainability initiatives such as sustainable aviation fuel (SAF), and strategic alliances including deeper collaboration with Air India.
Does Singapore Airlines have international subsidiaries or joint ventures?
Yes, Singapore Airlines has several international subsidiaries and joint ventures including SIA Engineering (Philippines), Vistara (now part of Air India), and Boeing Asia Pacific Aviation Services.
What are some of the major brands under Singapore Airlines?
Key brands under Singapore Airlines include Scoot, KrisFlyer, KrisShop, Pelago, Kris+, and SIA Engineering Company.
What types of services does Singapore Airlines provide?
Singapore Airlines offers full-service passenger travel, cargo and logistics, engineering and MRO services, and lifestyle services including duty-free shopping, travel experiences, and loyalty programmes.
